KONGLE Terms of Service

• Effective date: 24 September 2026 (moved back one month on 17 August 2026 so that a lawyer can review these documents first)
• Revised: 17 August 2026 (video tool for Live Free-Talking — Article 15 / visibility of posts and nicknames — Article 12(6) and 12(7) / scope of the licence in posts — Article 12(2) and 12(3) / jurisdiction is non-exclusive — Article 23(5) / notifying the reporter — Article 14(5))
• This is an English translation provided for your convenience. The Korean version is the authoritative text; if the two differ, the Korean version governs.

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms set out the rights, obligations and responsibilities of Gongreen Co., Ltd. (“the Company”) and its members in relation to the use of the Korean language learning service “KONGLE” (the “Service”), together with the conditions and procedures for using it.

Article 2 (Definitions)

1. “Service” means the Korean learning content, learning-record management, community, live free-talking sessions, affiliate product information and all other services provided by the Company.
2. “Member” means a person who has agreed to these Terms and entered into a service agreement with the Company.
3. “Non-member user” means a person who uses parts of the Service (such as publicly available learning content) without registering.
4. “Learning content” means all works produced and provided by the Company — lessons, text, images, audio and quizzes.
5. “Learning record” means a record of a member’s learning activity, including lesson completion, scores and consecutive study days (streak).
6. “Post” means any text, image, link or other information a member publishes in the community, Q&A or similar areas.
7. “Points” means an in-service activity indicator granted by the Company under criteria it sets, which is not exchangeable for cash or any cash equivalent.
8. “Affiliate link” means a link the Company provides that introduces a partner’s products or services and allows users to move to that partner.

Article 3 (Effect and Amendment of These Terms)

1. These Terms take effect when posted on the Service or otherwise notified to members.
2. The Company may amend these Terms within the limits of applicable law.
3. When amending these Terms, the Company will give notice at least 7 days before the effective date, stating the effective date and the reason. For amendments unfavourable to members, the Company will give notice at least 30 days in advance and will also notify members individually at their registered email address.
4. A member who does not agree to an amendment may terminate the agreement (withdraw membership). If a member continues to use the Service without objecting by the effective date, the member is deemed to have accepted the amendment.

Article 4 (Rules Outside These Terms)

Matters not specified in these Terms are governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilisation and Information Protection, and other applicable laws and commercial practice.

Chapter 2. Service Agreement

Article 5 (Registration and Formation of the Agreement)

1. The agreement is formed when an applicant agrees to these Terms, applies through the procedure set by the Company, and the Company accepts the application.
2. The Company does not accept registration from anyone under 14 years of age. Applicants must enter their date of birth accurately; the Company uses it to verify whether the applicant is under 14.
3. The Company may refuse an application, or later terminate the agreement, in any of the following cases:
   1. the applicant is under 14 years of age;
   2. the applicant has misappropriated another person’s identity or email address;
   3. the applicant has entered false information or omitted required information;
   4. the applicant previously lost membership for breaching these Terms;
   5. there is a technical or operational impediment.
4. Where an applicant is confirmed to be under 14, the Company will suspend or delete the account and destroy the personal data collected without delay.

Article 6 (Changes to Member Information)

1. Members may view and edit their information through the settings screen in the Service.
2. Members must keep their information up to date. The Company is not responsible for disadvantages arising from a failure to do so.

Article 7 (Withdrawal and Loss of Membership)

1. A member may terminate the agreement at any time using the account deletion function in the Service.
2. On account deletion, the member’s personal data and learning records are destroyed as set out in the Privacy Policy. Destroyed learning records and posts cannot be recovered.
3. If a member falls under any of the following, the Company may restrict use or terminate the agreement after prior notice; in urgent cases, notice may be given afterwards:
   1. a ground under Article 5(3) is confirmed after registration;
   2. the member seriously or repeatedly breaches Chapter 7 (Obligations of Users);
   3. the member significantly obstructs another person’s use of the Service or the operation of the Service.

Chapter 3. Content and Use of the Service

Article 8 (Scope of the Service)

1. Korean learning service: Hangul and everyday Korean learning content (text, audio, quizzes), progress and streak management.
2. Community service: study check-ins and sentence challenges, Q&A, comments, likes.
3. Live free-talking: opportunities to join online conversation sessions on a schedule set by the Company.
4. Affiliate product information: partner product and service information, and affiliate links, related to the learning context.
5. Any other service the Company develops or provides through partnerships.

Article 9 (Provision and Modification of the Service)

1. The Service is in principle available 24 hours a day, all year round.
2. The Company may suspend all or part of the Service for system maintenance, equipment replacement, communication failure or similar reasons, with prior notice. Where this is unavoidable, notice may be given afterwards.
3. The Company may change the content of the Service and will announce the change and its effective date in advance.

Article 10 (Conditions for Providing Learning Content)

1. The Company provides its core Korean learning content free of charge.
2. If the Company introduces paid services in future, it will announce the scope, price and conditions in advance, and will not retroactively convert content already provided free of charge into paid content.
3. The Company may revise individual lessons to improve quality.

Article 11 (Storage and Transfer of Learning Records)

1. A non-member user’s learning record is stored only on that user’s device (browser storage) and is not stored on the Company’s servers.
2. When a non-member user registers or logs in, the learning record stored on the device may be transferred (merged) into that account. Where records for the same lesson overlap, the higher score and the earlier first-completion time are retained.
3. A member’s learning record is stored on the Company’s servers and is visible on any device where the member logs in.
4. If a user clears browser storage or changes device, learning records created before registration may not be recoverable.

Chapter 4. Community and User Posts

Article 12 (Rights in Posts and Their Visibility)

1. Copyright in a post published by a member belongs to that member.
2. The member grants the Company a free, non-exclusive, non-transferable licence to use the post for operating, providing and improving the Service, and for promoting Kongle itself on channels the Company runs (its website, official social media accounts and service materials). This licence covers reproduction, display, distribution and transmission.
3. The licence in paragraph 2 includes editing for technical purposes, such as changes to display format, and the Company will only edit to a degree that does not alter the substance of the post. The member’s moral rights as an author are not limited by this Article.
4. If the Company wishes to use a post beyond the scope of paragraph 2, it will obtain the member’s prior consent.
5. If a member deletes a post or withdraws membership, the Company will cease using the post. Complete deletion may not be technically possible where, for example, another member has already quoted or saved it.
6. Posts are public. Anything a member publishes in the community or Q&A, together with the nickname shown alongside it, can be read by anyone without signing up or logging in, and may be collected and indexed by search engines. Please take this into account before posting, and avoid including contact details, addresses or anything else that identifies you personally. Your email address and date of birth are never shown to other users.
7. Deleting a post under paragraph 5 removes it from the Company’s service immediately. Copies held by third parties outside the Company’s control — such as search engine caches — may be removed later, according to those third parties’ own policies.

Article 13 (Prohibited Posts)

Members must not publish posts that:

1. insult, defame or damage the reputation of others;
2. discriminate against or express hatred towards others on grounds such as race, nationality, gender, religion or disability;
3. are obscene or harmful to young people;
4. expose another person’s personal data without consent;
5. infringe copyright, trademarks or other rights of others;
6. advertise, promote or spam without the Company’s prior approval;
7. encourage crime or otherwise breach applicable law;
8. otherwise do not fit the purpose of the Service or harm a healthy learning environment.

Article 14 (Reporting Posts and Resulting Measures)

1. Users may report posts they believe breach Article 13.
2. Users may block a specific user so that that user’s posts and activity are not shown to them.
3. On receiving a report, the Company will review it without delay and may, where necessary, suspend display of the post (interim measure), delete it, or restrict the user’s access.
4. Where the Company takes a measure under paragraph 3, it will notify the member of the fact and the reason, and the member may object. The Company does not disclose who filed the report.
5. Once a report has been dealt with, the Company notifies the user who filed it that the review is complete, but not what the outcome was (whether the content was taken down or left in place). This is deliberate: reporting must not become a way to find out what happened to someone else’s account.
6. The Company may operate technical measures such as prohibited-word filters to maintain a healthy Service.

Article 15 (Live Free-Talking)

1. The Company sets and announces the schedule, participant numbers and format in advance.
2. Participants must not record, film or publish the content of a session without the consent of the other participants.
3. Where a participant engages in conduct equivalent to Article 13, the Company may remove them immediately and restrict future participation.
4. Live Free-Talking runs on an external video conferencing tool designated by the Company. Joining may require you to create an account with that tool or accept its terms. Your use of that tool is also governed by its provider’s terms and privacy policy; the resulting overseas transfer is described in Articles 7 and 8 of the Privacy Policy.
5. Live Free-Talking is optional. Choosing not to join places no limit on your use of lessons, the community or any other part of the Service.

Chapter 5. Points

Article 16 (Accrual of Points)

1. The Company may grant points for activities it designates, such as having a Q&A answer accepted.
2. The Company sets the accrual criteria and amounts, and may change them after prior notice.
3. Points are not exchangeable for cash, cash equivalents, goods or services. If the Company introduces ways to spend points, it will announce the conditions in advance.

Article 17 (Expiry of Points)

1. On withdrawal of membership, any points held expire immediately and cannot be restored.
2. Points accrued by improper means may be reclaimed.

Chapter 6. Affiliate Links

Article 18 (Affiliate Product Information and the Company’s Position)

1. The Company may provide partner product and service information, and affiliate links, related to the learning context.
2. The Company is not the seller of those products or services and is not a party to the sale. Responsibility for ordering, payment, delivery, exchange, refund and defects rests with the relevant partner.
3. The Company may receive commission or other consideration from transactions made through affiliate links, and will disclose this so that users are aware of it.
4. Users should check the partner’s own terms before transacting with that partner.
5. If the Company sells goods directly in future, matters such as withdrawal of subscription and refunds will be governed by separate terms, which will be announced.

Chapter 7. Obligations of Users

Article 19 (Obligations of Users)

Users must not:

1. misappropriate another person’s personal data or account;
2. alter information posted by the Company without authorisation;
3. reproduce, distribute, transmit, publish or commercially exploit learning content without the Company’s prior approval;
4. access the Service or collect content by automated means (crawlers, bots, scrapers and similar);
5. obstruct the stable operation of the Service;
6. infringe the intellectual property rights of the Company or third parties;
7. publish posts falling under Article 13;
8. otherwise act in breach of applicable law or these Terms.

Article 20 (Responsibility for Account Management)

1. Members are responsible for managing their own account credentials (email and password) and must not provide or share them with third parties.
2. Members who become aware that their account has been misappropriated or is being used by a third party must notify the Company immediately and follow its guidance.

Chapter 8. Intellectual Property

Article 21 (Ownership of Intellectual Property)

1. Copyright and other intellectual property rights in the Service, including learning content, belong to the Company. This does not apply to members’ posts or to materials supplied by partners.
2. Users may use learning content only for personal, non-commercial learning purposes.
3. Users may not reproduce, distribute, transmit, publish or create derivative works from learning content without the Company’s prior written consent.

Chapter 9. Limitation of Liability

Article 22 (Limitation of Liability)

1. The Company is exempt from liability where it cannot provide the Service due to force majeure, including natural disaster, war, civil disturbance, power failure or suspension of service by a telecommunications carrier.
2. The Company is not liable for service disruption attributable to the user.
3. The Company takes reasonable care over the accuracy of learning content, but does not guarantee any learning outcome, language test result or attainment of a particular level of language ability.
4. The Company is not responsible for the reliability or accuracy of posts published by users, is under no obligation to intervene in disputes between users or between a user and a third party, and is not liable for damage arising from such disputes.
5. The Company is not responsible for external sites linked from the Service, or for products and services provided by partners.
6. Paragraphs 3 to 5 do not apply where the Company has acted with intent or gross negligence.

Chapter 10. Dispute Resolution

Article 23 (Dispute Resolution)

1. The Company will endeavour to handle opinions and complaints from users promptly.
2. Disputes between the Company and a user are governed by the laws of the Republic of Korea.
3. However, where the user is a consumer habitually resident outside the Republic of Korea, the protection afforded to that consumer by mandatory provisions of the law of that country is not excluded by paragraph 2.
4. Any lawsuit concerning a dispute between the Company and a user shall be brought before the court for the user’s address at the time of filing, or their place of residence if there is no address. Where the address or residence is unclear at the time of filing, the action shall be brought before the court determined under the Civil Procedure Act.
5. Paragraph 4 is not an exclusive jurisdiction agreement. It does not restrict the right of a user habitually resident outside the Republic of Korea to bring an action before the courts of their country of habitual residence.

Addendum

These Terms take effect on 24 September 2026.

Company Information